Simplified Shopping with Jumpy Monkey Coffee

The Glow Up

Upgrades to Engage Users

Where the story begins

Background

Jumpy Monkey Coffee approached the coffee industry with one goal: to make the world a better place. The brand's founders, a mother-daughter duo, built this business to support causes important to their community and provide jobs to people of all abilities. To better fulfill their mission of "Coffee with a Cause", Jumpy Monkey needed to create a better experience for online shoppers, fundraisers and charities they partner with, and simplify their digital tools.

Strategizing for Success

The Approach

After defining the scope of the project, we sat down to figure out the best design for the online customer journey, and the requirements to build an efficient system.

Designs to Delight

Jumpy Monkey's site needed to captivate customers and leave them craving delicious coffee.

Community Outreach

With Jumpy Monkey's large involvement in community projects, they would need a way to facilitate direct communications.

Built-In Efficiency

Jumpy Monkey products are updated frequently, often with seasonal offerings. Employees needed a simple way to create and update products.

Tool Integrations

Jumpy Monkey was stuck with outdated tools and lacked the integrations needed to streamline internal operations and email marketing.

Bringing It All Together

The Solution

With an overhauled website design, enhanced user flow and accessibility, and the right tools to power operations, EM transformed Jumpy Monkey's outdated platform into an efficient system.

Visualization

EM created designs to help customers visualize themselves enjoying Jumpy Monkey's delicious products.

Coffee with Community

EM developed a dedicated funnel to appeal to users wanting to get involved in Jumpy Monkey's fundraising program.

An Effective System

EM designed a site architecture that streamlined everything from adding products to building collections.

The Right Tools

EM's assistance was essential to simplify and modernize Jumpy Monkey's subscriptions and site integrations.

See the Site

How The Story Ends

Conclusion

By transforming Jumpy Monkey’s outdated tools into a seamless, modernized platform, EM empowered the brand to deliver an intuitive shopping experience that resonated with customers. The new site not only showcased their mission of 'coffee with a cause' but also streamlined operations, enhanced email marketing, and set the stage for sustainable growth. With a fresh digital presence, Jumpy Monkey is now brewing success both online and in their community.

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